Job Description
Vacancy Type: Full Time
Location: New Milton
Hours of Work: 09.00 – 17.00 Monday to Friday
Nature of the role:
To provide administrative and technical support in busy conveyancing department.
Key responsibilities:
- Being the first point of contact for all clients in person and on the telephone;
- File opening and closing in accordance with the firm’s accounting and client care procedures;
- Scanning incoming post and documentation on to the firm’s electronic document storage system;
- Preparation of contracts and bundles of supporting documentation on sale matters;
- Requisitioning standard searches on purchase matters;
- Preparing general correspondence in letter and email format;
- Assisting the fee earner in preparing reports to clients;
- Keeping the firm’s electronic document storage system up to date in all matters;
- Preparing standard correspondence and supporting documentation at exchange of Contracts;
- Dealing with all pre–completion matters including preparation of financial statements;
- Administering completions and preparing applications for registration for submission to the Land Registry;
- Liaising with clients, other lawyers, estate agents, mortgage brokers etc. on a day-to-day basis to deal with straightforward non-technical queries and to take clear messages as appropriate where the fee earner’s involvement may be required and recording in writing on files details of all contact;
- Providing prospective clients with quotes and converting them in to work
- Archiving of all files for the conveyancing department
- Managing fee earners diaries and booking conference rooms as required
- Undertake any other duties that may be necessary and/or appropriate to the role
Skills required:
- Efficient and accurate word processing
- Excellent written and verbal communication skills
- Time management skills
- The ability to work independently
- The ability to work under pressure and to cope with a varied and often fast moving
office environment - To present a smart and professional appearance and manner
- Excellent IT skills including: Windows 10, Microsoft Office 365 including Word, Excel,
Outlook
Personal qualities required:
- Excellent telephone manner and interpersonal skills
- A helpful, friendly and patient approach
- A good sense of humour
- Dedicated and committed
- Excellent timekeeping
Benefits:
- Company pension
- Employee discount
- Sick pay
- 25 days holiday plus bank holidays
- Bonus days holiday on your birthday (or nearest working day)
